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11. Client Bookings Process

Created by Bowls Club HQ, Modified on Thu, 3 Oct, 2024 at 12:37 PM by Bowls Club HQ


11.1         Step 1 Select Date Pulldown Menu and select desired time and date.



This pulldown displays a calendar. When you click on the calendar it will display available dates within a 7-day period of the selected date. Once a date is selected on the calendar, you choose your desired booking date from the booking date pulldown, and you preferred session time from the select session pulldown.

  

 

Note: The parameters mentioned above are configured during the creation of your session and season.

 

11.2         Step 2 - Number of Bowlers / Rinks 


Depending on whether you have selected the per rink or per person model, this is where clients choose the number of rinks or bowlers.





11.3    Step 3 Add-ons


This stage allows you to select any add-ons the club provides for customers.




Selecting the icon next to the item (highlighted in the below image in yellow) , displays a picture of the add on as well as the select option



 

 

11.3         Step 4 Client Booking details.


These fields include mandatory information such as Name, Phone, and Email address. Additionally, there is a notes field where clients can provide additional information. This note appears on the bookings calendar along with the mandatory details.

 

The client then selects Confirm booking and pay.

 

 

11.4         Step 4 Stripe Payment.

The client is then forwarded to our secure payment partner Stripe to take the clients Credit card payment.



Note: Clients receive an email receipt and confirmation of their transaction upon completing their booking. Additionally, the club receives a daily email containing upcoming bookings sent to their selected club email address.

 

 

 

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